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Verdict-Defense
Broward County • 2024

Florida Jury Finds FDUTPA Violation, No Damages Awarded in Auto Defect

One driver filed a class action lawsuit against a vehicle manufacturer, alleging that certain active head restraints in their vehicles were defective. The plaintiff claimed the restraints could deploy unexpectedly without a rear impact, and that the manufacturer knew about the defect but did not adequately inform customers or issue timely recalls. The lawsuit sought to recover the difference in the vehicles' value due to the defect.

Case Information Updated: October 2025

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Other Injury
Other Accident
Class Action

Case Outcome

Outcome
Verdict-Defense
Amount
Undisclosed
County
Broward County, FL
Resolved
2024

Injury & Accident Details

Injury Type
Other
Accident Type
Other
Case Type
Class Action, Economic loss.

Case Overview

A class action complaint was filed on February 27, 2020, in the United States District Court for the Southern District of Florida, Fort Lauderdale Division, against FCA US LLC, formerly Chrysler Group LLC. The plaintiff, who purchased a 2018 Jeep Grand Cherokee, alleged that the defendant manufactured vehicles between 2010 and 2018 with defective active head restraints (AHRs). The plaintiff claimed that an incompatible pin coating and constant spring pressure caused the AHRs' plastic components to snap, leading to unexpected deployments without a rear impact, sometimes while vehicles were stationary.

The plaintiff contended that the defendant should have known about this defect before January 1, 2013, but did not investigate until 2016 and delayed issuing an extended warranty until 2019. This warranty, the plaintiff argued, was limited to vehicles manufactured before September 2017 and only covered customers whose AHRs had already inadvertently deployed. The lawsuit alleged a violation of the Florida Unfair and Deceptive Trade Practice Act (FDUTPA) and sought to recover the difference in value for class vehicles affected by the defect.

The defendant countered that it became aware of the inadvertent deployments, which it attributed to an oil incompatible with certain polymers causing environmental stress cracking (ESC), only in 2016. It argued that deployments occurred in less than 0.5% of vehicles, did not exert enough force to cause head or neck injuries, and did not induce a startle response sufficient to pose a safety risk. Therefore, the defendant claimed it had no duty to disclose the ESC issue.

The jury found that the defendant violated FDUTPA. However, the jury also determined that the deceptive or unfair act or practice was not the cause of the actual damages sustained by the class members.

VerdictlyTM Score

90
/100
Highly Fair

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